Booking & Refunds
How payment works, and our policy on changes and refunds. Questions? Just ask — we’re real people, and we’ll always talk it through.
The Digital Invitation is paid in full at checkout. The Signature and Couture reserve your date for a $500 reserve (applied to your total); the remaining balance is then split evenly — half before we begin your design, half before your website launches. The Atelier is arranged by application. Everything is invoiced securely through Square. Your first year of hosting and care is included and begins the day your site goes live — never during the design period beforehand.
Your reserve holds one of a limited number of places on our calendar. Changed your mind? Cancel within 7 days of reserving — and before we’ve begun your design — and your $500 reserve is refunded in full, no questions asked. After those 7 days, or once design has begun, the reserve is non-refundable, as it holds a spot we’ve turned other couples away to keep.
Because every website is designed from a blank page specifically for you, payments are non-refundable once your design is underway. Before design begins, only your reserve applies — refundable within the first 7 days, as above — and nothing further is owed. Once design has started, work completed is billed as scheduled.
Wedding dates move — we understand. If yours changes, your reserve and payments carry over to your new date at no penalty, subject to availability. Each collection includes a set number of refinement rounds; additional rounds are $150 each.
We’d always rather talk than hide behind a policy. Email hello@studioamorae.com and we’ll make it right wherever we can. 🤍